(from left to right) William Hillmuth from Hillmuth Automotive, Maryland; Lisa Smith from The Muffler Smiths, Ohio; Dr. Paul DiCorleto, PhD, Lerner Research Institute – Institute Chair; LeighAnne Best from Mighty Auto Pro, Ohio; Dr. Vincent Tuohy, PhD, Laura Frank from Auto Repair Technology & Royal Car Care & Tire Center, Ohio; Coreen & Mike McGroarty from Nordonia Goodyear, Ohio